bedbtd Privacy Policy

Last Updated: January 2026

Welcome to bedbtd's Privacy Policy. This document describes how we — the bedbtd platform — collect your personal information, the purposes for which we use it, how long we retain it, and how we protect your privacy. Please read this policy carefully before using our services. This policy has been prepared specifically for users in Bangladesh and reflects our commitment to protecting your information.

1. Types of Information Collected

To operate the bedbtd platform, we collect two types of information — personally identifiable information and non-personal technical information.

1.1 Personal Information

When you register on our platform or use our services, we may collect the following information:

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• bKash, Nagad, or Rocket mobile number (for payment processing)
• Transaction history and financial information
• Account login credentials (encrypted password)

1.2 Technical Information

Information collected automatically while you use our services:

• IP address and device type
• Browser version and operating system
• Time spent on the platform and pages visited
• Click patterns and navigation data
• Connection date and time (Bangladesh Standard Time, BST UTC+6)

2. How Information Is Collected

bedbtd collects user information in the following ways:

• Directly provided: You provide information yourself during registration forms, identity verification processes, and when contacting customer support.
• Automatic collection: Technical information is collected through cookies, web beacons, and log files.
• Payment processing: Required financial information is received when transactions are completed through bKash, Nagad, and Rocket.
• Third parties: Certain information may be received from authorised service providers for fraud prevention and identity verification purposes.

3. Purposes for Using Information

Your collected information is used only for specific and legitimate purposes. bedbtd uses your information for the following reasons:

3.1 Service Delivery and Operations

• Creating and managing your account
• Processing deposits and withdrawals (bKash, Nagad, Rocket)
• Providing bonus and promotion benefits
• Managing the VIP programme and providing cashback
• Ensuring customer support

3.2 Security and Legal Compliance

• Preventing fraud, money laundering, and other illegal activities
• Maintaining account security and integrity
• Meeting applicable legal obligations
• Assisting with dispute resolution and account verification

3.3 Improvement and Analysis

• Improving platform performance and user experience
• Identifying and resolving technical issues
• Ensuring service quality

4. Sharing Information with Third Parties

We generally do not share your personal information with third parties. However, limited sharing may be necessary in specific circumstances:

4.1 Authorised Service Providers

Authorised third parties that assist in running our operations — such as payment processors (bKash, Nagad, Rocket), identity verification services, and technology infrastructure providers — may receive only the information needed for their work. These providers are contractually bound to comply with our privacy standards.

4.2 Legal Requirements

If we are required to disclose information as part of a court order, government directive, or legal obligation, we will do so. In such cases, only the minimum information legally required will be provided.

4.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will provide advance notice.

5. Cookies and Tracking Technologies

The bedbtd platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve website functionality.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to analyse platform usage and improve services.

Most browsers allow you to control cookies. However, disabling essential cookies may cause some services to not work properly.

6. Data Security Measures

Protecting your personal information is our highest priority. bedbtd uses industry-standard security technologies as a safe and reliable platform:

• SSL/TLS encryption: All data transmission between you and our servers is encrypted.
• Password hashing: Passwords are never stored in plain text; advanced hashing algorithms are used.
• Two-factor authentication: Two-factor authentication is available for added security.
• Restricted access: Only authorised staff can access the information they need.
• Regular security audits: Regular audits are conducted to identify and address system vulnerabilities.
• Data backup: Data is securely backed up on protected servers.

Transmitting information over the internet cannot be made completely secure, but we take the highest protective measures. If you suspect a security breach, contact us immediately at [email protected].

7. Data Retention Period

bedbtd retains your information for as long as it is needed to provide services and meet legal obligations:

• Active accounts: For as long as the account is active and thereafter for the applicable legal period.
• Transaction records: Financial records are retained for the period required by law.
• Closed accounts: Even after an account is closed, some information may be kept for a specified period for legal reasons.
• Technical logs: Generally retained for a short period and used for security purposes.

Once the retention period ends, information is securely deleted or anonymised by removing personally identifiable details.

8. Your Rights

As a user of our platform, you have the following rights over your own information:

8.1 Access to Information

You may request a copy of the personal information we hold about you. We will respond to your request within a reasonable time.

8.2 Correction of Information

If your account contains incorrect or incomplete information, you may request a correction. In many cases, you can update your information directly from your profile settings.

8.3 Account Deletion

In certain circumstances, you may request the deletion of your account and associated personal information. However, some information may need to be retained due to legal obligations.

8.4 Objection to Processing

You have the right to object to certain types of data processing, particularly where your information is used for marketing purposes.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will process your request as quickly as possible in accordance with legal guidelines.

9. Privacy of Minors

bedbtd provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. If it comes to our attention that a minor has registered on our platform, we will immediately close the relevant account and delete the information.

If you believe a minor has created an account on our platform, please notify us at [email protected].

10. Changes to This Policy

This privacy policy may be updated from time to time to reflect changes to our services or legal requirements. For significant changes, we will notify you in the following ways:

• A notice will be displayed in a prominent location on the platform
• An update will be sent to your registered email address
• The "Last Updated" date at the top of the page will be changed

Continuing to use the platform after a change takes effect will be considered your acceptance of the new policy. Once a new version of the policy is published, the previous version will no longer be in effect.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:

At bedbtd, we believe that protecting the privacy of your information is our fundamental responsibility. Your trust is our most valuable asset, and we are always committed to safeguarding it. Our SSL-encrypted secure platform is dedicated to ensuring a fair play and safe betting experience for you at all times.